GENERAL CONDITIONS OF RETURN<\/strong><\/p>\nProducts must be returned in the new product state and accompanied by all accessories (including fittings), original documents (tax invoice, tax voucher, technical card, user manual, Warranty certificate), well packaged and protected for transport.<\/p>\n
If the returned product is damaged, has stains, shows traces of mounting, wear or excessive use, scratches, sharps, blows, mechanical shocks, is dirty or has missing fittings and cannot be resold as a new product, a fee will be charged to Cover the price difference between a new product and a product already in use.<\/p>\n
The return of the money will be made within a maximum of 14 days from the date of the announcement of the return decision, in the bank account provided by the customer in the return form. In case of purchases made in installments with one of the partner bank’s shopping cards, the refund will be made exclusively on the card with which the product installments were made.<\/p>\n
The products offered to the gift must also be returned under new product conditions. Otherwise, they will be invoiced at the price shown on our website www.archicraft.ro and their value will be deducted from the difference to be repaid.<\/p>\n
In the case of return of products which have benefited from the Assembly service, if the purchaser has previously expressed the express agreement for its execution, the costs paid for the installation shall not be refunded.<\/p>\n
Custom-made products cannot be returned. These products have been made especially for you. By custom products, we understand any product that has been customized by customer’s preferences (size: length, height, altitude; surface material \u2013 by specifying a material code or any other modification from the standard Model Presented on the product page of the website www.archicraft.ro), in accordance with article 16, point C, of the Emergency Ordinance No. 34\/2014.<\/p>\n
Caution: If you have bought more products of the same kind and want to return all of them, only one of the products can be unsealed, the rest of the products we can only accept if they are in seal.<\/p>\n
PRODUCT VERIFICATION<\/strong><\/p>\nWhen receiving the package, please check the integrity of the package. If the packages present the damaged packaging at the time of their reception, it is compulsory to conclude a Verbal process with non-Express agents, in which the delivery with damaged packaging is found or to refuse receipt according to the Specifications made in paragraph 13.<\/p>\n
In the case of products displaying the “Open parcel on delivery” option in the product page, full product verification is required at the time of delivery. For these products the signing of transport documents implies their acceptance and quality. Any subsequent complaints about any damage to the products due to transport shall be void.<\/p>\n
RETURN OF DEFECTIVE PRODUCTS\u00a0<\/strong><\/p>\nIf you return a product that presents a manufacturing defect or a defect that has occurred as a result of transport, it must be returned exactly under the same conditions as the rest of the products covered by this Regulation (return fee exception).<\/p>\n
If the returned product presents any other defects compared to those referred to in the return form (example: It has stains, shows traces of mounting, wear or excessive use, scratches, sharps, blows, mechanical shocks, is dirty or has missing fittings), we We reserve the right to charge a fee to cover the additional defects made to the products.<\/p>\n
If the returned product presents any other defects compared to those referred to in the return form (example: It has stains, shows traces of mounting, wear or excessive use, scratches, sharps, blows, mechanical shocks, is dirty or has missing fittings), we We reserve the right to charge a fee to cover the additional defects made to the products or if it is in a state that does not allow us to re-commercialise we reserve the right to refuse the product.<\/p>\n
Caution: Products whose defects are found after a period of time greater than the return term displayed on the Product presentation page may no longer be returned. In this situation the reported defects will be resolved in accordance with the terms and conditions contained in the product guarantee certificate.<\/p>\n
There are no defects in the products related to appearance, color, texture of the material.<\/p>\n
Responsibility for the integrity of products during the carriage of return products, falls to your task:<\/p>\n
The consumer is solely responsible for reducing the value of the products resulting from their handling, different from what is necessary to determine the nature, characteristics and functioning of the products, in accordance with article 14, Paragraph 3 of the Emergency Ordinance No. 34\/2014.<\/p>\n
* A summary report shall be drawn up at the reception of the returned product and photographs shall be made in order to demonstrate the decrease in the value of the products (if applicable).<\/p>\n
PACKAGING RECOMMENDATIONS<\/strong><\/p>\nTo protect the product during transport, we recommend that you take into account the following packaging indications:<\/p>\n
PACKAGING OF FURNITURE PRODUCTS<\/p>\n
We recommend packing the products in this category in cardboard boxes and further protecting them externally in bubble foil. Over this foil, as an additional protective measure, use the adhesive tape for packaging \u2013 Scotch.<\/p>\n
PACKAGING OF LIGHTING PRODUCTS<\/p>\n
We recommend packing the products in this category in cardboard boxes and further protecting them externally in bubble foil. Over this foil, as an additional protective measure, use the adhesive tape for packaging \u2013 Scotch.<\/p>\n
PACKAGING OF PRODUCTS OF CATEGORY DECORATIONS<\/p>\n
We recommend packaging the products of this category in cardboard boxes and their additional protection both indoors and outdoors in bubble foil. Over this foil, as an additional protective measure, use the adhesive tape for packaging \u2013 Scotch.<\/p>\n
WRAPPING OF ARMCHAIRS, SOFAS AND CORNERS<\/p>\n
We recommend packaging products in this category in foil Strech to protect the product against dust and bubble foil to protect products from any damage due to transport handling.<\/p>\n
16. FORCE MAJEURE<\/p>\n
Neither party shall be liable for the non-performance of its contractual obligations if such non-execution is due to a force majeure event. The force majeure is the unpredictable event beyond the control of the parties and which cannot be avoided.<\/p>\n
If, within 15 (fifteen) days from the date of its production, the event does not cease, each Party shall be entitled to notify the other party of the termination of the full right of the contract without any of them being able to claim the other Damages.<\/p>\n
17. APPLICABLE LAW<\/p>\n
This agreement is subject to the Romanian law. Any disputes arising between Archicraft and customers\/buyers will be settled amicably or, if this is not possible, disputes will be resolved by the competent Romanian courts of the municipality of Satu-Mare.<\/p>\n
18. CONCILIATION<\/p>\n
If you have problems with an order that do not seem to be resolved by email or with the person you are discussing with, you can contact a free internal conciliation with Mr. Cristian Mihai: cristian.mihai@archicraft.ro.<\/p>\n
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By accessing this website you accept the above conditions and agree that it has value of a contract, tacit accepted, between the user and the administrators of the site. If you do not wish to comply with the rules described above, please do not use the services provided by this site.<\/b><\/p>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
ARCHICRAFT.RO \u2013 SC ARCHICRAFT SRL TERMS AND CONDITIONS OF USE 1. DEFINITIONS AND TERMS ARCHICRAFT.RO \u2013 SC ARCHICRAFT SRL, headquartered in Aurel Vlaicu Street, no.161, Satu Mare place, Jud. Satu Mare, registered in the Trade Register under No. J30\/797\/2003, tax code RO15750558. Seller \u2013\u00a0Archicraft Site \u2013https:\/\/archicraft.ro\/\u00a0& Https:\/\/archicraft.shop and its subdomains Buyer-individual\/legal person or any legal […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/pages\/4824"}],"collection":[{"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/comments?post=4824"}],"version-history":[{"count":0,"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/pages\/4824\/revisions"}],"wp:attachment":[{"href":"https:\/\/archicraft.ro\/en\/wp-json\/wp\/v2\/media?parent=4824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}